Cookie Declaration
This website uses cookies. We use cookies to personalize our content, communications to our existing customers, and advertising, as well as to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Continued usage of this site without making a selection implies that you have consented to our use of cookies. You can change your consent selection at any time. See our Privacy Policy, SMS Terms & Conditions, and Cookie Declaration.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.citizensdisability.com
Cookie declaration last updated on 11/25/24 by Cookiebot:
Necessary (19)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| __cf_bm | Vimeo | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| __cfruid | Calendly | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie |
| _calendly_session | Calendly | If consent is given by the visitor, this cookie allows the website to add events into the visitor's calendar. | 21 days | HTTP Cookie |
| _cfuvid [x2] | Calendly Vimeo | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie |
| _grecaptcha | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage | |
| _GRECAPTCHA | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 180 days | HTTP Cookie | |
| 1.gif | Cookiebot | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Session | Pixel Tracker |
| cf_clearance | Calendly | This cookie is used to distinguish between humans and bots. | 1 year | HTTP Cookie |
| CookieConsent [x2] | trusttool.citizensdisability.com Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| JSESSIONID | New Relic | Preserves users states across page requests. | Session | HTTP Cookie |
| PHPSESSID | www.citizensdisability.com | Preserves user session state across page requests. | Session | HTTP Cookie |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage | |
| rc::b | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage | |
| rc::c | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage | |
| rc::d-15# | This cookie is used to distinguish between humans and bots. | Persistent | HTML Local Storage | |
| rc::f | This cookie is used to distinguish between humans and bots. | Persistent | HTML Local Storage | |
| referrer_user_id | Calendly | Necessary for the website's booking functionality. | 14 days | HTTP Cookie |
Preferences (15)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| data/guide.gif/#-#-#-#-# | Calendly | Pending | Session | Pixel Tracker |
| liveagent_oref | Salesforce | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | 1 year | HTTP Cookie |
| liveagent_ptid | Salesforce | Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. | 1 year | HTTP Cookie |
| liveagent_sid | Salesforce | Necessary for the functionality of the website's chat-box function. | Session | HTTP Cookie |
| liveagent_vc | Salesforce | Used by the website to detect whether the visitor has had any previous interaction with the live chat function on the website - This is used to optimize the chat function on the website. | 1 year | HTTP Cookie |
| liveAgentPage_# | Salesforce | Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant. | Persistent | HTML Local Storage |
| liveAgentPageTime_# | Salesforce | Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant. | Persistent | HTML Local Storage |
| liveAgentPc | Salesforce | Necessary for the functionality of the website's chat-box function. | Persistent | HTML Local Storage |
| liveAgentSid | Salesforce | Necessary for the functionality of the website's chat-box function. | Persistent | HTML Local Storage |
| liveAgentStart | Salesforce | Necessary for the functionality of the website's chat-box function. | Persistent | HTML Local Storage |
| player | Vimeo | Saves the user's preferences when playing embedded videos from Vimeo. | 1 year | HTTP Cookie |
| sync_active | Vimeo | Contains data on visitor's video-content preferences - This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com. | Persistent | HTML Local Storage |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 180 days | HTTP Cookie |
| X-Salesforce-CHAT | Salesforce | Necessary for the functionality of the website's chat-box function. | Session | HTTP Cookie |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
Statistics (14)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie | |
| _tt_enable_cookie | TikTok | Used by the social networking service, TikTok, for tracking the use of embedded services. | 1 year | HTTP Cookie |
| ajs_anonymous_id [x2] | Segment | This cookie is used to identify a specific visitor - this information is used to identify the number of specific visitors on a website. | 1 year | HTTP Cookie |
| ajs_anonymous_id [x2] | Segment Calendly | This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. | Persistent | HTML Local Storage |
| data/ptm.gif/4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Calendly | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Pixel Tracker |
| dd_cookie_test_# [x2] | Calendly Vimeo | Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. | Session | HTTP Cookie |
| invoca_session | solutions.invocacdn.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 100 years | HTTP Cookie |
| pendo_cd | Calendly | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML Local Storage |
| userleap.ids | Calendly | This cookie is set to make split-tests on the website, which optimizes the website's relevance towards the visitor – the cookie can also be set to improve the visitor's experience on a website. | Persistent | HTML Local Storage |
| vuid | Vimeo | Collects data on the user's visits to the website, such as which pages have been read. | 2 years | HTTP Cookie |
Marketing (42)
Marketing cookies are used to track visitors across websites, to enable better communications to our existing customers, and also to help improve the relevance of ads we may run. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers, third-party advertisers, and users.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| #-# | YouTube | Used to track user’s interaction with embedded content. | Session | HTML Local Storage |
| .citizensdisability.com | solutions.invocacdn.com | This cookie is used for marketing purposes. | 1 day | HTTP Cookie |
| __Secure-ROLLOUT_TOKEN | YouTube | Pending | 180 days | HTTP Cookie |
| __tld__ [x2] | Segment | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Session | HTTP Cookie |
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| _ttp [x2] | TikTok | Used by the social networking service, TikTok, for tracking the use of embedded services. | 1 year | HTTP Cookie |
| ajs_group_id | Segment | This cookie is used to assign specific visitors into segments, this segmentation is based on visitor behavior on the website - the segmentation can be used to target larger groups. | Session | HTTP Cookie |
| ajs_group_id | Calendly | Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient. | Persistent | HTML Local Storage |
| ajs_user_id [x2] | Segment | This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. | Session | HTTP Cookie |
| ajs_user_id [x2] | Segment Calendly | Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. | Persistent | HTML Local Storage |
| invoca_id | solutions.invocacdn.com | This cookie helps the website and the user by providing a specific phone number for the user to call, so Citizens Disability can better route the call to the proper agents. | Persistent | HTML Local Storage |
| invoca_revision | solutions.invocacdn.com | This cookie helps the website and the user by providing a specific phone number for the user to call, so Citizens Disability can better route the call to the proper agents. | Session | HTTP Cookie |
| iU5q-!O9@$ | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTML Local Storage |
| LAST_RESULT_ENTRY_KEY | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| LogsDatabaseV2:V#||LogsRequestsStore | YouTube | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
| nextId | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| NID | Pending | 6 months | HTTP Cookie | |
| pendo_tabId | Calendly | Collects data on the user across websites - This data is used to make advertisement more relevant. | Session | HTML Local Storage |
| remote_sid | YouTube | Necessary for the implementation and functionality of YouTube video-content on the website. | Session | HTTP Cookie |
| requests | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| ServiceWorkerLogsDatabase#SWHealthLog | YouTube | Necessary for the implementation and functionality of YouTube video-content on the website. | Persistent | IndexedDB |
| TESTCOOKIESENABLED | YouTube | Used to track user’s interaction with embedded content. | 1 day | HTTP Cookie |
| tt_appInfo | TikTok | Used by the social networking service, TikTok, for tracking the use of embedded services. | Session | HTML Local Storage |
| tt_pixel_session_index | TikTok | Used by the social networking service, TikTok, for tracking the use of embedded services. | Session | HTML Local Storage |
| tt_sessionId | TikTok | Used by the social networking service, TikTok, for tracking the use of embedded services. | Session | HTML Local Storage |
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| yt.innertube::nextId | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| YtIdbMeta#databases | YouTube | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
| yt-remote-cast-available | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (9)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Calendly | Pending | Persistent | HTML Local Storage |
| _pendo_meta.01234567-89ab-cdef-0123-456789abcdef | Calendly | Pending | Persistent | HTML Local Storage |
| _pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | Calendly | Pending | Persistent | HTML Local Storage |
| pendo_sessionLastUserInteractionEvent | Calendly | Pending | Session | HTML Local Storage |
| previous_page_loads | Calendly | Pending | Session | HTML Local Storage |
| sprig.anon.env.vid.map | Calendly | Pending | Persistent | HTML Local Storage |
| sprigReplay#chunkUploads | Calendly | Pending | Persistent | IndexedDB |
| sprigReplay#events | Calendly | Pending | Persistent | IndexedDB |
| sprigReplay#pendingCaptures | Calendly | Pending | Persistent | IndexedDB |
