About Jim
His journey with Social Security Disability began when he was working in Direct Response Marketing and was approached by a New England based regional disability advocacy group to assist with their marketing efforts. This introduction opened his eyes to the complexities and challenges within the system, and he immediately knew that his involvement had to extend beyond just marketing. Motivated by a desire to create a nationwide disability advocacy group that could genuinely help people navigate this difficult landscape, he co-founded Citizens Disability.
Rooted in his core values of honesty, integrity, love for family and community, and unwavering tenacity, he brings these principles to work every day. These values are not just personal ideals; they are the bedrock upon which Citizens Disability operates, guiding its mission to empower and support clients.
With a background that spans direct marketing, medical manufacturing, technology services, and fixed income finance, he has honed his skills in building processes, creating partnerships, and developing systems that enhance business growth. His expertise particularly lies in Technology, Marketing, and Operations, leveraging these areas to streamline workflows through innovative technologies and strategic vendor collaborations.
Each victory at Citizens Disability is more than just a professional milestone; it’s a profound moment of personal connection. For instance, when he won benefits for a friend, it allowed the friend financial freedom from relying on his family for basic necessities. He gained accelerated access to affordable housing and enhanced healthcare through Medicare. This victory underscored the impact of their collective efforts. This is why he leverages his background in Technology, Marketing, and Operations—not just to grow the business, but to innovate ways that enhance how they serve their clients, making each interaction a step toward stability and dignity in their lives.
Looking ahead, he envisions a future for Citizens Disability where technology continues to play a pivotal role in improving outcomes for claimants. He is committed to enhancing the claimant experience throughout this protracted process, ensuring that every interaction adds value and support.
As they grow, he strives to foster a nurturing and supportive team environment, encouraging his team to rise to the challenges presented by their expanding needs. His goal is to empower each member to contribute effectively, reflecting their collective commitment to the community they serve.
Credentials
He holds a BA in Economics and Entrepreneurship from Johns Hopkins University, which has provided a strong foundation for his journey in founding a company that not only thrives commercially but also makes a significant social impact.
