Massachusetts and Social Security Disability Benefits
- Why is State-by-State Information Important?
- Applying for Social Security Disability Benefits in Massachusetts – What You Need To Know
- Massachusetts SSDI Hearing Wait Times & Approval By Office
- Hearing Offices in Massachusetts & The SSA Offices They Serve
- List of Social Security Administration Field Offices in Massachusetts
- More Important Information about The Application Process
ALL STATE DATA UPDATED FOR 2024!
Everyone’s experience applying for Social Security Disability benefits will be unique. Part of this is because everyone’s individual medical and work history is different. But, potential applicants should also know that each state – like Massachusetts – has its own story to tell in terms of social security disability benefit approval rates at each stage of the process, as well as waiting times at the hearing stage.
Why is State-by-State Information Important?
Specialized disability advocates (like us here at Citizens Disability) and Massachusetts social security disability attorneys know all too well how important it is to understand that every state is different. It’s very helpful to know what the trends are, how long the wait times are from office to office, and what the different rates of approvals are.
Citizens Disability takes a data-driven approach to helping our clients. We want to make sure that we’re giving our clients the best possible advice at every step in the application process. We also work very hard to present the best possible case for each of our clients. Bringing together data from a wide variety of sources – including data like this, which comes from the Social Security Administration – allows us to make smart decisions when we present cases for our clients.
Finally, this information can be very helpful to applicants. Applying for social security benefits is likely a new experience for most applicants, and having an idea of what they can expect from the process can help them be engaged and involved participants with their advocates.
While your own journey may be different than the trends you see here, these tables and charts can help you understand what, on average, you can expect.
You will also find location and contact information for all the offices in Massachusetts below.
Applying for Social Security Disability Benefits in Massachusetts – What You Need To Know
There are generally three stages in the application process for Social Security Disability benefits: initial application, reconsideration, and the hearing. In this table, you can see how Massachusetts compares to the national average (all states in America) when it comes to approval rates at each of those stages.
| Initial Application (L1) | Reconsideration (L2) | Hearing (L3) | |
|---|---|---|---|
| Massachusetts | 40.6% | 18.5% | 57.1% |
| National Average | 39.5% | 15.1% | 57.7% |
| State Difference: | 1.1% | 3.4% | -0.6% |
As the table shows, Massachusetts is fairly ahead of the national average at two of the stages of the process – Initial Application, and Reconsideration. However, is a touch behind at Hearing Approval by 0.6%.
Massachusetts Initial Application Approval Over Time
| Initial Application Approval Rate | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|---|---|---|---|
| Massachusetts | 40.6% | 43.2% | 45.2% | 46.0% | 45.4% | 43.5% | 41.9% | 41.4% | 42.1% | 40.7% |
| National Average | 39.5% | 38.9% | 38.8% | 37.7% | 38.3% | 37.6% | 35.3% | 34.4% | 33.5% | 32.8% |
As the table and the below chart show, Massachusetts has been consistently ahead of Initial Applications going back to at least 2015. In 2024, Massachusetts ranked 25th in the nation in terms of percentage approval of Initial Applications. While approval rates have remained constant in Massachusetts over the last few years, they are still better than the national average. If you are thinking of applying for SSDI, don’t worry – there are multiple stages to the application process.
Massachusetts Reconsideration Approval Over Time
| Reconsideration Approval Rate | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|---|---|---|---|
| Massachusetts | 18.5% | 20.7% | 23.1% | 20.4% | 20.2% | 18.9% | 18.7% | 21.4% | 22.6% | 20.8% |
| National Average | 15.1% | 15.5% | 15.0% | 13.2% | 13.6% | 13.4% | 12.4% | 12.9% | 12.6% | 11.7% |
As the table and the below chart indicate, Massachusetts has been ahead of the national average when it comes to Approvals at the Reconsideration level. In 2024, Massachusetts ranked 9th in the nation for highest percentage of approvals at Reconsideration. However, as you can see, in general, the chances of winning approval at Reconsideration are not particularly high. That is why many applicants must continue in the next level, the Hearing.
Massachusetts Hearings Approval Over Time
| Hearing Approval Rate | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|---|---|---|---|
| Massachusetts | 57.1% | 53.2% | 50.1% | 51.5% | 46.8% | 56.2% | 53.6% | 55.6% | 56.1% | 54.0% |
| National Average | 57.7% | 56.8% | 54.2% | 54.7% | 51.1% | 52.9% | 53.9% | 56.8% | 54.7% | 53.4% |
As the table and the below chart indicate, Massachusetts is slightly behind the national average when it comes to approvals at the Hearing level. In 2024, Massachusetts ranked 23rd in the nation for highest percentage of approvals at Hearings.
However, as you’ll see below, all individual hearing offices in Massachusetts are not the same – each office has its own approval rates, and almost as importantly, waiting times. Which hearing office your case is assigned to in Massachusetts may have a significant bearing on your chances for approval.
Also worthy of note is the fact that past performance is only one indicator of likely outcomes; as new data comes in, you might see that a state’s performance compared to the national average has either improved or weakened.
Massachusetts SSDI Hearing Wait Times & Approval By Office
Massachusetts is part of the Social Security Administration’s “Region 1,” which is headquartered in Boston. There are 3 hearing offices in Massachusetts. You can see waiting times for hearings & case dispositions for each office below, with comparisons to Massachusetts and National Averages.
The “Hearing Wait Time (Months)” is, on average, how long it takes in between when an applicant asks for a Hearing and when that hearing occurs.
The “Average Disposition Time (Days)” is, on average, the number of days in between when an applicant asks for a Hearing, and when the Administrative Law Judge who hears their case actually makes a decision on that case.
The “Average Approval Rate” is percentage at which cases are decided in favor of the applicant.
| Hearing Wait Time (Months) | Average Disposition Time (Days) | Average Approval Rate (2024) | |
|---|---|---|---|
| National Average | 9.3 | 366 | 57.7% |
| Massachusetts Average | 9.5 | 408 | 57.1% |
| BOSTON | 8.3 | 367 | 52.9% |
| LAWRENCE MA | 9.9 | 446 | 58.9% |
| SPRINGFIELD MA | 10.3 | 411 | 59.9% |
As the table here and the chart below indicate, in 2024, Massachusetts has a slightly longer wait time than the national average. The average approval rate for the state is trailing the national average. Massachusetts also has a slightly worse approval rate than the national average.
These waiting times and approval rates only highlight how important it can be to have a qualified representative – such as an Advocate from Citizens Disability – working on your case. The Government Accountability Office has done research that shows that an applicant who has a representative has an up to three times greater chance of being approved than a person who goes it alone.
Hearing Offices in Massachusetts & The SSA Offices They Serve
These are the “Office of Hearing Operations” offices in Massachusetts. These offices are where hearings are scheduled and generally conducted. Each OHO office supports a number of regional Social Security Administration field offices. You are likely (but not guaranteed) to have your hearing scheduled with a Judge who works in the OHO office that supports the SSA field office nearest to you.
Regional Office Boston: SSA, OHO
Thomas P. O’Neill, Jr. Federal Building
10 Causeway Street, Suite 565 Boston, Massachusetts 02222
(888) 870-7578 (617) 723-2985
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Hearing Office Region 1 Boston SSA, OHO
4th Floor One Bowdoin Square
Boston, Massachusetts 02114
(888) 870-7573 (617) 248-0978 (877) 787-5236
Hours: 8:00 a.m. to 4:30 p.m.
MASSACHUSETTS: Attleboro, Boston, Brockton, Chelsea, Dorchester, Fall River, Falmouth, Fitchburg, Framingham, Gardner, Hanover, Hyannis, Lynn, Malden, New Bedford, Norwood, Quincy, Roslindale, Salem, Somerville, Taunton, Waltham.
Hearing Office Region 1 Springfield SSA, OHO
Suite 450 1441 Main Street
Springfield, Massachusetts 01103
(866) 964-5058 (413) 734-2347 (877) 787-5232
Hours: 8:00 a.m. to 4:30 p.m.
MASSACHUSETTS: Greenfield, Holyoke, North Adams, Pittsfield, Springfield, Worcester
Hearing Office Region 1 Lawrence SSA, OHO
Suite 301 439 South Union Street
Lawrence, Massachusetts 01843
(877) 405-9189 (978) 687-1918 (877) 312-6172
Hours: 8:00 a.m. to 4:30 p.m.
MASSACHUSETTS: Lowell, Lawrence, Haverhill
NEW HAMPSHIRE: Portsmouth
List of Social Security Administration Field Offices in Massachusetts
| Office Name | Location | Address | City | State | Phone Number |
|---|---|---|---|---|---|
| BOSTON MA | ROOM 148 | 10 CAUSEWAY STREET | BOSTON | MA | (800) 772-1213 |
| SPRINGFIELD MA | 70 BOND STREET | SPRINGFIELD | MA | (866) 964-5061 | |
| CAMBRIDGE MA | FIRST FLR | 10 FAWCETT ST | CAMBRIDGE | MA | (800) 772-1213 |
| ROXBURY MA | 10 MALCOLM X BLVD | ROXBURY | MA | (800) 772-1213 | |
| LYNN MA | 140 UNION STREET | LYNN | MA | (800) 772-1213 | |
| LOWELL MA | STE 300 | 151 WARREN ST | LOWELL | MA | (877) 746-9850 |
| WORCESTER MA | MADISON PLACE | 51 MYRTLE ST | WORCESTER | MA | (866) 331-9069 |
| PITTSFIELD MA | FEDERAL BLDG SUITE 101 | 78 CENTER ST | PITTSFIELD | MA | (866) 446-7111 |
| NEW BEDFORD MA | HASTINGS KEITH FED BLD | 53 NORTH 6TH STREET | NEW BEDFORD | MA | (866) 964-7413 |
| BROCKTON MA | 30 CHRISTY’S DR | BROCKTON | MA | (888) 717-1524 | |
| FITCHBURG MA | PHILBIN FED BLDG | 881 MAIN ST 1ST FLOOR | FITCHBURG | MA | (877) 319-0728 |
| LAWRENCE MA | SUITE 208 | 439 S UNION ST | LAWRENCE | MA | (877) 669-3127 |
| FALL RIVER MA | 400 NORTH MAIN STREET | FALL RIVER | MA | (866) 964-3967 | |
| HOLYOKE MA | 2ND FLOOR | 200 HIGH STREET | HOLYOKE | MA | (877) 480-4989 |
| MALDEN MA | 192 COMMERCIAL ST | MALDEN | MA | (800) 772-1213 | |
| SALEM MA | SUITE 406 | 10 FEDERAL ST | SALEM | MA | (800) 772-1213 |
| QUINCY MA | SUITE 401 | 1515 HANCOCK ST | QUINCY | MA | (800) 772-1213 |
| DORCHESTER MA | 115 FREEPORT ST | DORCHESTER | MA | (800) 772-1213 | |
| ATTLEBORO MA | 106 PLEASANT ST | ATTLEBORO | MA | (888) 655-6469 | |
| HAVERHILL MA | 367 MAIN ST | HAVERHILL | MA | (866) 964-4324 | |
| WALTHAM MA | SUITE 120 | 135 BEAVER STREET | WALTHAM | MA | (800) 772-1213 |
| NORWOOD MA | SUITE 102 | ONE EDGEWATER DRIVE | NORWOOD | MA | (800) 772-1213 |
| FRAMINGHAM MA | SUITE 101 | ONE CLARKS HILL | FRAMINGHAM | MA | (844) 587-1390 |
| HYANNIS MA | 100 INDEPENDENCE DRIVE | SUITE 4 | HYANNIS | MA | (866) 467-0440 |
| ROSLINDALE MA | 4238 WASHINGTON ST | ROSLINDALE | MA | (800) 772-1213 | |
| TAUNTON MA | 104 DEAN ST | TAUNTON | MA | (877) 505-4546 | |
| HANOVER MA | STE 1 | 198 COLUMBIA RD | HANOVER | MA | (877) 444-6898 |
| FALMOUTH MA | TECHNOLOGY PARK | 48 RESEARCH RD | EAST FALMOUTH | MA | (855) 881-0212 |
| NORTH ADAMS MA | 96 MARSHALL STREET | NORTH ADAMS | MA | (877) 319-5709 | |
| GARDNER MA | 354 MAIN ST STE 2 | GARDNER | MA | (844) 371-8116 |
Swipe left & right to see the whole table
All data on this page is current as of July, 2024.
More Important Information about The Application Process
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